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- Business Continuity Plan
This Business Continuity Plan describes how NHS Shropshire Commissioning Group (CCG) will discharge its functions in the event of a major incident that causes serious interruption of business operations involving one or more sections/service areas. This is a corporate level business continuity plan which would be implemented when any incident cannot be contained and managed within a single section/directorate/service area.
- Policy and Procedure for the Recording Investigation and Management of Complaints Comments Concerns and Compliments
Provides all service users with the opportunity to seek advice, raise concerns, make a formal complaint and provide a compliment about any of the services commissioned by the CCG.
- NHS SCCG Conflicts of Interest
Sets out how the CCG will manage conflicts of interest arising from the operation of the organisation. The policy applies to members of the CCG’s Governing Body (clinical, executive and lay), committee and sub-committee members, localities and their members, and all those involved in commissioning, contracting and procurement processes and decision-making.
- Policy and Guidance for joint working with the pharmaceutical industry (including rebate schemes) and commercial sponsorship of meetings and training events
This document provides a framework to assist the organisation and NHS staff in determining when commercial sponsorship or a joint agreement is appropriate when working with the pharmaceutical industry.
- Raising Concerns at Work (Whistleblowing) Policy
This policy sets out the process for dealing with Whistleblowing concerns raised. It also contains the procedure to be followed when employees or members of the public wish to raise concerns in relation to Shropshire Clinical Commissioning Group or the services it commissions.
- Policy on the Management of CCG Policies and Documents
This policy is for all CCG staff and has been developed to provide a clear process for the production of CCG-wide policies, procedures and strategies.
- Learning and Development Policy
The policy aims to ensure that all employees and Governing Body Board members are able to undertake their work competently and effectively in line with the organisational objectives, by defining an equitable and consistent decision making process for accessing personal development and learning opportunities.