Whitehall Medical Practice (Malling Health) – your view matters

1 November 2018 9:29am

The Whitehall Medical Practice (Malling Health) survey has now closed.

Thank you to everyone who has taken part.

We are currently reviewing the data collected.


NHS Shropshire Clinical Commissioning Group (CCG) would like to inform registered patients of Whitehall Medical Practice of possible changes in the future to this service.

This is because the current contract to provide this service comes to an end in June 2019.

The CCG would now like to gather the views of individuals who are registered patients at Whitehall Medical Practice.

This feedback will be helped to shape the future service and the options available which may include retendering the contract (the process by which we select who provides care) or consider reallocating patients to other GP practices across Shropshire.

If you are a patient registered at Whitehall Medical Centre, we would like to invite you to share your views by completing an online survey available at www.surveymonkey.co.uk/r/whitehallpractice

Paper copies of the survey are also available at the practice. You can also request a copy, and speak to a member of the Primary Care Team if you have any queries or feedback, by calling 01743 277517 or by sending an email to SHRCCG.PrimaryCare@nhs.net.

If you would prefer to share your opinions with an independent organisation, you can also contact Healthwatch Shropshire (the independent consumer champion for health and social care in this area) on 01743 237884 or by sending an email to enquiries@healthwatchshropshire.co.uk.

This survey will run from Thursday, 1 November, to Friday, 30 November, 2018.

We will then consider the information gathered to inform the decision on the future provision of services and a decision is expected to be made by the end of January 2019.

All completed surveys must be received before midnight on Friday, 30 November, 2018.